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I first received a message asking me to close the application to get the latest update.
So I closed it. And then restarted it. Until this step, it's alright.
Then I choosed the project i wanted to work on, and then it crashes.
I restarted 5 times. Restared my computer and I'm still stucked.
It's impossible to open a project now.
See attached...
So I closed it. And then restarted it. Until this step, it's alright.
Then I choosed the project i wanted to work on, and then it crashes.
I restarted 5 times. Restared my computer and I'm still stucked.
It's impossible to open a project now.
See attached...
2 Answers, 1 is accepted
0
Jeelig
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answered on 13 Mar 2014, 04:54 PM
It's getting worse!
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Accepted
Hi Gilles,
It seems you might be experiencing issues with the update. Would you mind trying the following steps to resolve your issues?
1. Close running instances of the AppBuilder Windows client.
2. Run the Windows Task Manager.
3. From the Processes tab, end any Icenium.Graphite.exe processes and close the Task Manager.
4. Run your default uninstall tool.
For example, the Windows Uninstall or change a program tool.
5. In Windows Explorer, go to %LOCALAPPDATA%\Telerik and delete the BlackDragon folder, if present.
6. In Windows Explorer, go to %LOCALAPPDATA%\Apps\2.0 and delete its contents.
This operation will remove data for all ClickOnce applications on your system and might affect their performance.
Afterwards, do a clean install of the Windows client. You can get the executable from here.
Regards,
Iva Koevska
Telerik
It seems you might be experiencing issues with the update. Would you mind trying the following steps to resolve your issues?
1. Close running instances of the AppBuilder Windows client.
2. Run the Windows Task Manager.
3. From the Processes tab, end any Icenium.Graphite.exe processes and close the Task Manager.
4. Run your default uninstall tool.
For example, the Windows Uninstall or change a program tool.
5. In Windows Explorer, go to %LOCALAPPDATA%\Telerik and delete the BlackDragon folder, if present.
6. In Windows Explorer, go to %LOCALAPPDATA%\Apps\2.0 and delete its contents.
This operation will remove data for all ClickOnce applications on your system and might affect their performance.
Afterwards, do a clean install of the Windows client. You can get the executable from here.
Regards,
Iva Koevska
Telerik
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