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Installation failure.

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Winston
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Winston asked on 09 Jul 2014, 08:00 AM
Hi..

When installing evaluation copy of Telerik Winforms UI, the installer shows error message like this:

"The installer has insufficient privileges to access this directory: C:\Users\Public\Desktop. The installation cannot continue. Log on as administrator or contact your system administrator."

But, I'm installing as administrator, and the installer is running as administrator privileges.

I'm installing the product on Windows 8.1 64bit Korean version.

For your information, when I access the directory using Windows Explorer, I get the Access Denied error.

The directory does exist but I can't acccess it.


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Winston
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answered on 09 Jul 2014, 08:20 AM
After rebooting the computer, the problem has gone.
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Vesko
Telerik team
answered on 10 Jul 2014, 08:08 AM
Hi Winston,

Thank you for contacting us.

We are glad to hear that you have resolved the issue.

Please do not hesitate to contact is again if you have anything else in mind.

Regards,
Vesko
Telerik
 
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Winston
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Vesko
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