This is a migrated thread and some comments may be shown as answers.

Installation failure.

2 Answers 171 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
Seong-jin
Top achievements
Rank 1
Seong-jin asked on 09 Jul 2014, 08:00 AM
Hi..

When installing evaluation copy of Telerik Winforms UI, the installer shows error message like this:

"The installer has insufficient privileges to access this directory: C:\Users\Public\Desktop. The installation cannot continue. Log on as administrator or contact your system administrator."

But, I'm installing as administrator, and the installer is running as administrator privileges.

I'm installing the product on Windows 8.1 64bit Korean version.

For your information, when I access the directory using Windows Explorer, I get the Access Denied error.

The directory does exist but I can't acccess it.


2 Answers, 1 is accepted

Sort by
0
Seong-jin
Top achievements
Rank 1
answered on 09 Jul 2014, 08:20 AM
After rebooting the computer, the problem has gone.
0
Vesko
Telerik team
answered on 10 Jul 2014, 08:08 AM
Hi Winston,

Thank you for contacting us.

We are glad to hear that you have resolved the issue.

Please do not hesitate to contact is again if you have anything else in mind.

Regards,
Vesko
Telerik
 
Check out Telerik Analytics, the service which allows developers to discover app usage patterns, analyze user data, log exceptions, solve problems and profile application performance at run time. Watch the videos and start improving your app based on facts, not hunches.
 
Tags
General Discussions
Asked by
Seong-jin
Top achievements
Rank 1
Answers by
Seong-jin
Top achievements
Rank 1
Vesko
Telerik team
Share this question
or