Hello Kerry,
Your question has already been answered in the other forum thread you have opened. Please see our answer there.
You are not able to see your first forum thread, because it has been transferred to our support ticketing system and therefore is no longer public. This step is needed since we have asked you for a sample project that reproduces the issue.
We kindly ask you to use just one support channel to contact us. Posting the same questions several times slows down our response time. Please note that threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread.
Thank you for your understanding and cooperation.
Regards,
Boryana
the Telerik team
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