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Installation Error

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Annette
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Annette asked on 23 Mar 2011, 05:05 PM
I'm getting the following error trying to install reporting Q1 2011.  Here is the error:

Error-2147467259: failed to create SQL Database: AdventureWorks, error detail: Unknown error.

I do already have the AdventureWorks database.

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Steve
Telerik team
answered on 25 Mar 2011, 09:15 AM
Hi Annette,

A quick search on the error you have received shows that this problem might be caused by insufficient privileges to work with the databases in SQL Server. You can download the Microsoft SQL Server Management Studio (if you don't have it) and try to connect to the local instance of the SQL Server and check whether you have the requested permissions for the master database.
Please verify:
  1. That the SQL Server is running
  2. Your windows account have correct privileges to login to the SQL Server
  3. Check the SQL Server role of the account - should be with distinct rights to create/modify databases
  4. That your account is db_owner of the AdwentureWorks database

If you have verified the above and the problem persists, please use the following line in cmd prompt to install the product in order to provide more details in the log file and attach it here:

msiexec -i path_to\Telerik_Reporting_Q1_2011_DEV.msi -l*xv install.log

Best wishes,
Steve
the Telerik team
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Damiano
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answered on 05 Aug 2011, 02:24 PM
This issue is still present. It happens in any case, if you have Adventure Works or not.

I found a workaround:
- get the Adventure Works installer from Microsoft site and install this
- run the Telerik msi, but do NOT select Examples (basically install it without the Examples)
- after Telerik has been successfully installed, run the MSI again and this time choose Change and select the Examples

It should be able to complete the Example installation in this way. At least it worked for me.
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TonyG
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answered on 08 Nov 2011, 07:17 PM
I have another thread on this topic and after over a year of scratching my head on this I just posted a more complete solution there. I hope it helps someone.
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