ThemeBuilder FAQs

    Licensing & Purchasing

  • What’s included in the subscription?
  • How many licenses do I need?
  • What’s the role of a license holder?
  • What is the role of a manager?
  • What is the role of a user?
  • When does my subscription expire?
  • Am I allowed to use the product after the subscription is expired?
  • Can I add or cancel user licenses once I have purchased a subscription?
  • How can I assign user licenses?
  • How do I transfer license to another user?
  • How can I purchase additional user license(s)?

    Renewals & Upgrades

  • How do I renew my license?
  • How will I know when a payment is made or how much was paid? Will I get an invoice?
  • How do I update my payment details?
  • Will the Automated Payment System remind me when my card is expired?
  • How do I cancel renewal?