Wp7 installer fails to install

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2 posts, 0 answers
  1. P
    P avatar
    6 posts
    Member since:
    Jul 2008

    Posted 28 Jan 2014 Link to this post

    I've not been able to install updates for wp7 for a few months now. The installer simple says it has to close and shows a large stack trace. I've seen this happen on two separate win8.1 machines. Help please.
  2. Dyanko
    Dyanko avatar
    137 posts

    Posted 31 Jan 2014 Link to this post


    Thank you for writing us.

    I am sorry to hear you are experiencing such issue. I reviewed the error reports sent from your account and will further investigate the issue. As a workaround for installing the latest version of the Telerik UI for Windows Phone 7 available for your account I would recommend to follow the steps below:
    1. Log in into your Telerik account
    2. Click on the DevCraft Ultimate menu item in the Products & Subscriptions menu
    3. Click on the Download Installer and other resources button on the right side of the page
    4. Open the Browse all product files link in the UI for Windows Phone 7 product section
    5. Download and install the Automatic Installation (.msi) file

    Please let us if any further assistance is needed.

    If you want to get updates on new releases, tips and tricks and sneak peek previews directly from the developers working on the UI for Windows Phone, subscribe to the blog feed now.
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