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Window Close Button Not Appearing

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Window
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Brian
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Brian asked on 25 May 2017, 01:07 PM

Hi,

I'm using an MVC Window on one of my pages.  When I attempt to open the window in Chrome, I see a little gray rectangle where the "X" button should be.  When I open it in Internet Explorer 11, I don't see any button at all.  The button still works as intended when I hover over where the button should be.  This only happens when I publish to IIS.  Local runs on my PC work just fine -- I can see the "X".

Note that our remote web servers can't connect to the Internet at all.  Could that be an issue?  Is there a workaround?

Any thoughts?  Thanks!

01.@(Html.Kendo().Window()
02.    .Name("depwin")
03.    .Width(950)
04.    .Height(650)
05.    .Position(p => p.Top(100).Left(100))
06.    .Title("Application Dependencies")
07.    .Modal(true)
08.    .Iframe(true)
09.    .Draggable(true)
10.    .LoadContentFrom("Dependencies", "Application", new { id = Model.Id })
11.)

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Orlin
Telerik team
answered on 29 May 2017, 04:22 AM

Hello Brian,

The Kendo UI widgets use font glyphs for the various icons. Judging from your screenshots, it appears that the problem is an improperly loaded icon font. In MVC this is usually related to bundling.

Please have a look at the following forum thread for a possible solution: http://www.telerik.com/forums/grid-icons-changed#Z_oigPJZDEaxGOEB40cqXQ

If the problem persists, please send us a runnable sample project we can investigate further.



Regards,
Orlin
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Brian
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answered on 30 May 2017, 12:17 PM

Hi Orlin,

I'm not sure what about my view, iframe, and bundling caused the error, but you were right.  I removed bundling from the page and it worked perfectly.

Thanks for your assistance!

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Orlin
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Brian
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