Window Close Button Not Appearing

3 posts, 1 answers
  1. Brian
    Brian avatar
    27 posts
    Member since:
    Aug 2013

    Posted 25 May 2017 Link to this post


    I'm using an MVC Window on one of my pages.  When I attempt to open the window in Chrome, I see a little gray rectangle where the "X" button should be.  When I open it in Internet Explorer 11, I don't see any button at all.  The button still works as intended when I hover over where the button should be.  This only happens when I publish to IIS.  Local runs on my PC work just fine -- I can see the "X".

    Note that our remote web servers can't connect to the Internet at all.  Could that be an issue?  Is there a workaround?

    Any thoughts?  Thanks!

    02.    .Name("depwin")
    03.    .Width(950)
    04.    .Height(650)
    05.    .Position(p => p.Top(100).Left(100))
    06.    .Title("Application Dependencies")
    07.    .Modal(true)
    08.    .Iframe(true)
    09.    .Draggable(true)
    10.    .LoadContentFrom("Dependencies", "Application", new { id = Model.Id })
  2. Answer
    Orlin avatar
    62 posts

    Posted 28 May 2017 Link to this post

    Hello Brian,

    The Kendo UI widgets use font glyphs for the various icons. Judging from your screenshots, it appears that the problem is an improperly loaded icon font. In MVC this is usually related to bundling.

    Please have a look at the following forum thread for a possible solution:

    If the problem persists, please send us a runnable sample project we can investigate further.

    Progress Telerik
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  3. Brian
    Brian avatar
    27 posts
    Member since:
    Aug 2013

    Posted 30 May 2017 in reply to Orlin Link to this post

    Hi Orlin,

    I'm not sure what about my view, iframe, and bundling caused the error, but you were right.  I removed bundling from the page and it worked perfectly.

    Thanks for your assistance!

Back to Top