[Solved] Win8 RT 'Application is suspending' when using ChartControl

[Marek]

Dear Telerik,

I have a seriouse problem to get the ChartControl running on an Win8 RT (Surface) device. On a x86/x64 Win8 machine, the ChartControl work without any problems. But when i deploy the app on a surface device (create an appx package for ARM), the app failed everytime i open a view where the ChartControl is used. (I only can see that the app is suspending)

I define a strategy:

<Model:PieLabelStrategy x:Key="Strategy">
           <Model:PieLabelStrategy.Binding>
               <telerik:PropertyNameDataPointBinding PropertyName="Value.Value"/>
           </Model:PieLabelStrategy.Binding>
</Model:PieLabelStrategy>

And the Chart itself

<telerik:RadPieChart Grid.Row="0" Palette="{StaticResource DefaultChartPalette}"  >
      <telerik:PieSeries ItemsSource="{Binding ChartDatas}" RadiusFactor="0.65">
                    <telerik:PieSeries.ValueBinding>
                          <telerik:PropertyNameDataPointBinding PropertyName="Value.Value"></telerik:PropertyNameDataPointBinding>
                                   </telerik:PieSeries.ValueBinding>
                                   <telerik:PieSeries.LabelDefinitions>

                                       <telerik:ChartSeriesLabelDefinition Margin="-10" Strategy="{StaticResource Strategy}">

                                       </telerik:ChartSeriesLabelDefinition>
                                   </telerik:PieSeries.LabelDefinitions>
                               </telerik:PieSeries>
                           </telerik:RadPieChart>

Are there any known problems with the ChartControls and Win8 RT?

Any sugguestions to solve this problem would be nice.

UPDATE:
With remote debugging i get the exception "The type 'PaletteInitializer' was not found"

UPDATE2:
Also the DateTimePicker throw "The type 'PaletteInitializer' was not found" on in instantiation

Best regards,
Marek

[Ivaylo Gergov]

Hello Marek,

Thank you for using our RadControls for Windows 8!

I tried to reproduce the issue but with no result - everything is working as expected in our side. The purpose of using PaletteInitializer is only to resolve our predefined brushes. I have prepared you a sample project using the current logic which I have tested on a Surface and it is working properly. Please, find the attached file. Can you check if it is working on your side too, and if it is - can you modify it in order to reproduce the described issue?

I am looking forward to your reply.

 

Greetings,
Ivaylo Gergov
the Telerik team