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[Solved] Will not work on Server

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Meerkat
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Meerkat asked on 12 May 2009, 06:42 AM

Will not work on Server.

   
          <telerikInput:RadUpload
            x:Name="radUpload"
            Filter="All Files (*.*)|*.*"
            FilterIndex="0"
            IsPauseEnabled="False"
            IsAutomaticUpload="False"
            OverwriteExistingFiles="True"
            TargetFolder="UploadFiles"
            UploadServiceUrl="../RadUploadHandler.ashx"/>

Hello, this is almost certainly a case of some obscure setting somewhere that everyone assumes is so obvious that it could not possibly be worth mentioning. Unfortunately, I don't know what it is.

The above code is the ONLY code I entered into a standard Silverlight project, apart from the dlls, ashx etc needed for RadUpload to work. Everything used is Version 2009.1.413.35. There is asolutely nothing of any interest anywhere else - honestly !

Everything works perfectly on my development machine, but not from my server. That is not stricly true as it works fine with extremely small files of 1k or 2k. Anything large and nothing happens ( no orange bar, nothing ! )

Please could someone please tell me what needs to be done. Perhaps  I need to set some permissions somewhere.

Many thanks in anticipation.

Pete

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Valentin.Stoychev
Telerik team
answered on 12 May 2009, 11:01 AM
Hello Meerkat,

check out this article:
http://www.telerik.com/help/silverlight/setup_radupload.html

Please make sure that the handler of the upload is located at the correct place and the RadUpload is configured correctly to find it.

You can also check if the directory where the files will be saved has the correct write permissions.

Do you have a public location where we can see how the RadUpload behaves?

Greetings,
Valentin.Stoychev
the Telerik team

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Meerkat
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answered on 12 May 2009, 03:16 PM

Hello Valentin,

I really appreciate you helping me out here.

I have found out more since my last message.

After transferring my test site to our server, I have tried to download files using two different machines.
My test machine and a brand new virgin machine just out of the box and with no added software of any description.
Vista is the operating system on both machines.

On both of these machines, downloading either takes a very long time to download a 2 MB file ( over 20 minutes ) or the site crashes (something about ThreadPoolWaitCallBack).

I have asked several colleagues to try ( three using XP and another using Vista) and none of them had any problems whatsoever.

I do not expect you to have any idea what my problem might be, but I am writing this on the off chance that if someone else has the same problem, you will know that he was not the the only one.

Many thanks for taking the time to help.

Best regards,

Pete.

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