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Vista Install Error

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TIOS
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TIOS asked on 11 Nov 2008, 07:56 AM
Downloaded the setup package twice incase it was corrupt after unzipping and running on Vista Business Edition I'm getting the following:

"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

Any workarounds to get this installed on Vista?

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John Daldry
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answered on 11 Nov 2008, 09:42 AM
Hi,

It's not just Vista, I get the same error on XP too....
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Jan Blessenohl
Telerik team
answered on 11 Nov 2008, 10:58 AM
Hello John Daldry,

The best way for us to find out what happens is if you send us the installation log file.

Please start the installer from the comman line:

msiexec /I telerik-openaccess-orm.msi /l* install.log

And send the logfile to us.

Greetings,
Jan Blessenohl
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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John Daldry
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answered on 11 Nov 2008, 11:13 AM
Hi,

OK, I've just solved this...

When I extracted the zip file, I used the built in unzipper in Directory Opus file manager (I don't know what the other person used).

Everything looked fine, but when I double clicked (In Opus) the msi file, it failed with the error message given.

I then tried to execute the msi from the dos prompt, as Telerik asked me to do, and for some reason I couldn't change the directory to
"cd Telerik_OpenAccess_ORM_3_1105_dev"

However, I could see the directory in Opus fine....

The problem..... there is for some reason a SPACE at the front of the directory name, which I couldn't see in DOS or Opus......!!

This is what is causing my msi file to fail.  If I simply move the msi file to a directory without a space, it all works fine!

Happy days!  :o)
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TIOS
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answered on 12 Nov 2008, 07:33 AM
Thanks that worked a dream for me!
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Jan Blessenohl
Telerik team
answered on 12 Nov 2008, 01:57 PM
Hello John,

Thanks for your analysation. We did change the download link. I think it is working now.

Kind regards,
Jan Blessenohl
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Jan Blessenohl
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