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Upgraded to newest version and AppBuilder crashing.

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Dan
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Dan asked on 09 Oct 2014, 03:54 PM
App builder auto updated to the newest version and now every time I try to open an HTML file app builder crashes with an error message stating that App Builder has stopped working. The event log is showing this error.

Faulting application name: Icenium.Graphite.exe, version: 2014.3.1002.4, time stamp: 0x542d720c
Faulting module name: libcef.DLL, version: 3.1750.1704.0, time stamp: 0x5374d14f
Exception code: 0x4000001f
Fault offset: 0x0013f0b0
Faulting process id: 0x1c8c
Faulting application start time: 0x01cfe3d832620bd1
Faulting application path: C:\Users\Danx_000\AppData\Local\Apps\2.0\ZYX1Y62E.OYT\OC69HYJX.G62\icen..tion_8da4a4c959549401_07de.0003_80524deae66e8f12\Icenium.Graphite.exe
Faulting module path: C:\Users\Danx_000\AppData\Local\Telerik\BlackDragon\Cache\WebBrowserPackage-2014.3.1002.4\WebBrowser\libcef.DLL
Report Id: cd09c978-4fcb-11e4-828f-889ffaede58d
Faulting package full name:
Faulting package-relative application ID:

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Zdravko
Telerik team
answered on 13 Oct 2014, 01:10 PM
Hi Dan,

I am sorry to hear about your unpleasant experience.
According to the log there is some issue with the libcef.dll located at C:\Users\Danx_000\AppData\Local\Telerik\BlackDragon\Cache folder.
Would you delete this folder and check for improvement?

If the issue persists, uninstall AppBuilder, remove any folder left starting with "icen.." in your C:\Users\Danx_000\AppData\Local\Apps\2.0\ZYX1Y62E.OYT\OC69HYJX.G62 folder and install the client again.

I look forward to hearing from you.

Regards,
Zdravko
Telerik
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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