Unresponsive web apps when using control

2 posts, 1 answers
  1. William
    William avatar
    4 posts
    Member since:
    Sep 2013

    Posted 14 Sep 2013 Link to this post


    I have two Web applications that are not responsive when using RadHtmlPlaceholder.

    From the screenshots, notice a different color when using RadHtmlPlaceholder (as opposed to the free HtmlHost usage screenshot.)  The tabs are not functioning when using RadHtmlPlaceholder.

    Also, the buttons for the 'button not functioning screenshot.jpg.' are not functioning regardless of the z-index.  And when the RadHtmlPlaceholder is set to collapsed, the buttons are functional.

    I am not sure if the two projects are exhibiting similar behavior, but I'm apparently not setting up the controls properly.

    Thank you.

    William Johnston
  2. Answer
    Pavel R. Pavlov
    Pavel R. Pavlov avatar
    1237 posts

    Posted 18 Sep 2013 Link to this post

    Hi William,

    I already answered to this question in your support ticket.
    However, I will paste the same answer here, so that others from the community can find it.

    You are not allowed show HTML content inside the Silverlight plug-in directly, this is why our RadHtmlPlaceholder control visualizes the HTML content in an IFrame on top of this plug-in. Hence, setting the z-index of the UIElements hosted in the Silverlight plug-in will not affect the RadHtmlPlaceholder.

    Furthermore, you say when you collapse the RadHtmlPlaceholder everything works.Hence, you need to make sure that the RadHtmlPlaceholder is not opened/visualized on top of your controls.

    Please give this approach a try and let me know if you need any further assistance.

    Pavel R. Pavlov
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