This is a migrated thread and some comments may be shown as answers.

unable to access websites when capturing

5 Answers 14 Views
Windows
This is a migrated thread and some comments may be shown as answers.
Andrew
Top achievements
Rank 1
Andrew asked on 17 Mar 2015, 03:13 PM
After installing Fiddler on the client PC, and enabling capture, websites are not loading and giving error 404.
It works on my own system but not the user I am trying to assist.
What should I check?

5 Answers, 1 is accepted

Sort by
0
Eric Lawrence
Telerik team
answered on 17 Mar 2015, 05:12 PM
Without more information (e.g. a SAZ capture file) from the client, I'm just shooting in the dark...

Using my psychic debugging skills, I'm guessing that on the affected PC's instance of Fiddler, on the AutoResponder tab, the "Enable automatic responses" box is checked and the "Unmatched requests passthrough" box is unchecked.

Regards,
Eric Lawrence
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
0
Andrew
Top achievements
Rank 1
answered on 17 Mar 2015, 08:55 PM
Where may I find the SAZ capture file?
0
Eric Lawrence
Telerik team
answered on 17 Mar 2015, 09:26 PM
Hi, Andrew-- I think you're saying that my guess didn't turn out to be correct?

You generate a SAZ file (which contains the traffic in the Web Sessions list) by choosing File > Save > All Sessions. You can email it as an attachment to the message that is created when you click "Send Feedback" on the Help menu.

Regards,
Eric Lawrence
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
0
Andrew
Top achievements
Rank 1
answered on 18 Mar 2015, 02:14 PM
Here is the file.
0
Eric Lawrence
Telerik team
answered on 19 Mar 2015, 03:15 PM
Hello, Andrew--

As shown in the text of the 404 message, my guess was correct and the affected machine has the AutoResponder enabled with the "unmatched requests passthrough" option disabled.

Regards,
Eric Lawrence
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
Tags
Windows
Asked by
Andrew
Top achievements
Rank 1
Answers by
Eric Lawrence
Telerik team
Andrew
Top achievements
Rank 1
Share this question
or