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Trial version warning

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SpreadProcessing
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Dan
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Dan asked on 10 Jul 2017, 03:08 PM

Hi,

How do I get rid of the warning on Excel that says 'This document was generated by a trial version of Telerik RadSpreadProcessing.'?

Is there a way to check if I have the right dll or license file somewhere?

Thank you!

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Tanya
Telerik team
answered on 13 Jul 2017, 01:03 PM
Hello Dan,

You can check whether the version you are using is a trial one through the File Description property of Telerik.Windows.Documents.Core.dll. I am attaching an image to show where this property can be found.

To remove the automatically generated message from the document, you will need to replace the trial assembly with a licensed one.

Regards,
Tanya
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Arnie
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answered on 19 Sep 2017, 07:11 PM
I am using a licensed version and everything was ok.  I must have overwritten it with a trial version.  I deleted everything and re-installed the licensed version, and now it works great from VS.  However, I still get that error with any of the deployed versions.  How do I get them to realize I've got a licensed copy?
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Tanya
Telerik team
answered on 20 Sep 2017, 01:20 PM
Hi Arnie,

You will need to ensure that the deployed version is using the licensed binaries. Can you check if there are some cached versions of the application? It seems like the references are still pointing to trial assemblies. If it is an option for you, you cold try deleting the application and deploying it again to ensure everything is up to date.

Regards,
Tanya
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Arnie
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answered on 20 Sep 2017, 01:54 PM
The deployed versions are built on another computer that never had the trial version.  I tried it on someone else's computer and it works fine.  I've also uninstalled and reinstalled the deployed version with the same results.  This appears to be a problem unique to my computer.
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Tanya
Telerik team
answered on 25 Sep 2017, 08:44 AM
Hello Arnie,

The trial message is only shown when a trial version of the assemblies is used, so I assume that there are some cached binaries on your machine. Can you try cleaning the assemblies from GAC? However, since the application is deployed on a server and you are accessing it remotely, it should refer its binaries from a location on the server and not from your local machine. What happens when you try to run the application from a machine without any Telerik binaries installed on?

Regards,
Tanya
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Arnie
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