Tracking the device screen resolution

3 posts, 0 answers
  1. Dino
    Dino avatar
    3 posts
    Member since:
    Jul 2013

    Posted 03 Sep 2013 Link to this post

    I have questions about this, i see only the screen resolution is tracked from the app in the windows phone emulator, but not from the real devices itself, is this a bug?! Or how to set to track screen resolution with this SDK too?!

    i see now after a few days some analytics and some devices but i only see one resolution the 480x800 from the emulator i dont see the one of Nokia Lumia 920 and HTC 8x.
  2. Lino
    Lino avatar
    54 posts
    Member since:
    May 2005

    Posted 07 Sep 2013 Link to this post

    Actually EQ is reporting the wrong resolution on the device.  I am running the AM on a Nokia Lumia 1020 with resolution 768x1280 and the EQ report is showing 480x800 which is incorrect.
  3. Richard Flamsholt
    Richard Flamsholt avatar
    28 posts

    Posted 09 Sep 2013 Link to this post

    Hello Dino,

    You're right, and thanks for reporting this. Yes, on Windows Phone 8 devices the resolution would be reported incorrect. We have fixed this problem and made a new release of the monitor library for Windows Phone today. You can get it here:


    Richard Flamsholt
    Monitor web applications with the new EQATEC Application Analytics JS library. Compatible with all modern browsers.
    Test it today >>
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