[Solved] ToolTip Issue zoomed out chart

[Akshay]

Hi I am using Radchart. I have enabled ToolTip's in it and customized the tooltip format as:

<telerik:LineSeriesDefinition ShowItemLabels="False" ShowPointMarks="False"<br> 
        EmptyPointBehavior="Gap" ShowItemToolTips="True"<br>
        LegendDisplayMode="SeriesLabel" <br>                                                                      
        ItemToolTipFormat="Security: #Ticker, Return : #Y / Date: #X{dd-MMM-yyyy}"/>

Here the "Ticker" is a data member in my collection.
But the chart is not showing the values for "Ticker" when the chart is in zoomed out position. Instead it is showing the static text "#Ticker". Although the values of Y axis point and X-Axis points is being shown correctly.
Any Pointers in this direction will be appreciated.

[Rosko]

Hello Akshay,

I investigated the scenario using the code that you provided and I did not manage to reproduce the behavior. Maybe if you provide a sample project where you experience this behavior, we could help you. Can you share the version of the dlls that you are using? Meanwhile, can you check if you are still having this issue by replacing #Ticker with #DATAITEM.Ticker?

All the best,

Rosko

the Telerik team

[Akshay]

Hi
The issue got resolved.
Sampling was doing it's play here. By switching off the sampling, the issue was resolved.