TFS Sync Errors & Conflicts Never Resolved

[Chris Adams]

All-

We have a single problem on a single project where we continue to get massive amounts of errors in Team Pulse when sync'ing.  The errors are always relating to invalid iteration -

Error updating Story #### in Team Pulse.  Error:  Could not find iteration with path Project\OpsLight Quality\Sprint 5.

However, this exists on both sides in TFS & TeamPulse.  This happens for every net new work item, whether story, task that is added to this project within TeamPulse or TFS.

I'd like any help in figuring out what is the magic bullet to debug this.  I can't figure it out.

Thanks
-Chris

[David Harris]

Hi Chris Adams,

I believe you may have encountered a bug in which our sync process is inconsistent with our UI rules. The issue is that the sync process currently assumes that the root iteration is named "Project", which is the default when a new project is created in TeamPulse. However, the TeamPulse UI allows you to modify this value, which it appears you have done based on your description of your iteration tree.

Can you please try using the TeamPulse UI to rename your root iteration back to "Project", and then attempt a synchronization with TFS? I have attached a screenshot of our internal iteration tree showing how it should look. No changes should be required in TFS as the root iteration is always simply the name of the project.

Please let us know if this resolves your issue. If this is indeed the problem, we will log a bug against the sync service of high priority in order to get this inconsistency resolved for the next release.

Regards,
David Harris
the Telerik team

[Chris Adams]

Hey David-

That was the problem.  After renaming the root from MPSD Dev SE to Project, all conflicts and errors went away.  I also checked other projects that were working and this was what was different.  I missed this :)

I hope that you can eventually support this or at least remove the F2 rename support from the root so folks can't break themselves.

With that said, consider this matter closed :)

Thanks,
-Chris

[David Harris]

Hi Chris,

Thanks for the update. I have logged the bug and awarded you some Telerik points for your troubles.

All the best,
David Harris
the Telerik team