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Telerik Plans for Defect Management?

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Bug Management
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Drew Loika
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Drew Loika asked on 28 Dec 2011, 11:12 PM
Currently the bug reporting functionality of the Feedback Portal is but a tiny sliver of a full solution such as FogBugz. What, if any is Telerik's vision for enhancing it's bug functionality? For example, the people that file bugs in my organization expect easy screenshots, enhanced notifications, custom fields, priorities, deadlines, and the ability to go back and review bug status.

Alternatively (and preferably) you could sell integration between TFS and the other big defect management vendors, letting me have a single backlog in TeamPulse (vs split into TeamPulse and FogBugz) while keeping the defect tool my organization knows and uses.

Thanks.

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Jordan
Telerik team
answered on 03 Jan 2012, 07:09 PM
Hi,

 At the moment we are researching and collecting feedback how to improve the feedback portal and make it helpful for bug tracking or to have another way to handle the defect management.
We will contact you to have a conversation about it.

Attachments and notifications for the feedback portal are in our backlog.
We definitely want to add custom fields but for now it is somewhere in the middle of our backlog.
You have ability to go and change the status of the feedback items inside TeamPulse.
At the moment items on the feedback portal doesn't have priority. We prioritize only Stories and Bugs. This feels natural in TeamPulse because those items are displayed on the Backlog. How do you want to prioritize feedback? Do you expect to be based on the stories / bugs connected to that feedback or feedback item to has priority.
What do you mean by deadlines? Do you want to add them to a release?

We already has the integration with TFS. But before we are going to integrate with other systems we are going to improve the defect management in TeamPulse.

Kind regards,
Jordan
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Drew Loika
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Jordan
Telerik team
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