Telerik control panel automatic login after password change

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2 posts, 0 answers
  1. Inelcis
    Inelcis avatar
    14 posts
    Member since:
    Dec 2013

    Posted 28 Jul 2016 Link to this post


    I have changed the password of my account, but when i opened telerik control panel the remember me feature was able to sucessfuly login with the old password.

    Is this the expected behaviour?

    Is there any way to sucessfully log off all devices?

  2. Dyanko
    Dyanko avatar
    139 posts

    Posted 02 Aug 2016 Link to this post


    Thank you for reaching us.

    This behavior is expected as the Access Token we create is still valid. Once it expires you will not be able to Log in. In case you want to log in immediately I would suggest to remove the Access Token key we create. Here are the steps to do that:
    1. Open the Registry editor tool (regedit.exe)
    2. Navigate to HKCU\Software\Telerik node
    3. Delete the AccessToken key
    Once the key is removed launch the Telerik Control Panel and fill in your credentials.

    Currently there is no way to disconnect all devices, but we will consider your feedback and take the necessary actions.

    Please let us know if any questions arise.

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