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I need some assistance in trying to figure out what settings I'm missing. I'm trying to have teampulse notify all project members by email, when a feedback is submitted. It looks like I have it setup, and it sends test emails properly, but no feedback submission triggers of an email notification.
Some background into what has been checked:
- I've setup SMTP properly
- Sent a test email and it came through
- I have both "Enable Email Notification" and "Ideas & Feedback Portal" check marked to allow email notification turned on.
- This is the URL that TeamPulse placed in the input below Ideas and Feedback Portal notification section:
http://WDTFS:9896 (This is the correct url for our instance of TeamPulse)
- The port isn't blocked by firewall as users can access the portal from other computers.
I am stumped. Thank you for your time, and hopefully it's just a simple option I overlooked.
Sincerely,
Jason
Some background into what has been checked:
- I've setup SMTP properly
- Sent a test email and it came through
- I have both "Enable Email Notification" and "Ideas & Feedback Portal" check marked to allow email notification turned on.
- This is the URL that TeamPulse placed in the input below Ideas and Feedback Portal notification section:
http://WDTFS:9896 (This is the correct url for our instance of TeamPulse)
- The port isn't blocked by firewall as users can access the portal from other computers.
I am stumped. Thank you for your time, and hopefully it's just a simple option I overlooked.
Sincerely,
Jason