2 Answers, 1 is accepted
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Hi Ron,
First of all, thank you for the good words - we really appreciate it :)
As for editing tickets, it is better to post a followup with the correct information - this way a vital information that has already been present in the original text will not be missed in the edited post. It would also avoid confusion - a support officer could start working on the case and at one point, he will be presented with a different version of the content he initially started working with.
Greetings,
Georgi Tunev
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
First of all, thank you for the good words - we really appreciate it :)
As for editing tickets, it is better to post a followup with the correct information - this way a vital information that has already been present in the original text will not be missed in the edited post. It would also avoid confusion - a support officer could start working on the case and at one point, he will be presented with a different version of the content he initially started working with.
Greetings,
Georgi Tunev
the Telerik team
Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Ron Frick
Top achievements
Rank 2
Rank 2
answered on 17 Aug 2010, 03:36 PM
Makes perfect sense. You guys have this stuff down to a science. I can't say enough good things, after working with other components....you guys are the best.
Thanks again,
Ron
Thanks again,
Ron