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Support for Android 4.x

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Carmen
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Carmen asked on 04 Jan 2016, 04:02 PM

Hi

I recently tried my graph on an S3 running Android 4.1.?

When I open the view it shows a grid of 9 copies of the demo version message and half the title bar shows mid-way down the screen, in short is totally messed up. 

Should Telerik support older version of Android in theory?

 Carmen

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Todor
Telerik team
answered on 06 Jan 2016, 08:48 AM
Hello Carmen,

Thank you for writing.

As stated in our online documentation, our components, including Chart support the versions of Android since API 9 (Android 2.3). Our demo application supports versions of Android since API 14 (Android 4.0). In order to assist you further, we will need more information about the way we can reproduce the issue on our side.

Regards,
Todor
Telerik
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Carmen
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answered on 06 Jan 2016, 01:20 PM

I updated the phone's OS to 4.3 and the problem went away. 

It was a problem with 4.1 I suppose.

Carmen

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Todor
Telerik team
answered on 06 Jan 2016, 02:11 PM
Hi,

Yes, we have tested both our controls and our example application with 4.1 and haven't reproduced such an issue. Probably, there is something specific to the setup that you have in your application that can be reproduced with that version.

Don't hesitate to get back to us if you have additional information that can helps us. 

Regards,
Todor
Telerik
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