Support... and lots of other questions

4 posts, 0 answers
  1. David Apelt
    David Apelt avatar
    27 posts
    Member since:
    May 2007

    Posted 30 Oct 2012 Link to this post

    I am a long time telerik user.  Do we submit support related questions to this public web site?  Will the normal Telerik support process be supported or is it just too early in this products life for that to be setup?

    Also, do we have a roadmap for the product? 

    Is Icenium going to be 'separate' to the rest of Telerik's site or eventually integrated... When/if is Win Phone going to be supported? Are all of phonegap's target platforms ultimated going to be targeted?  How can I get more involved?

    So many questions...

    I am super excited about this product.  I want to know everything about it right now...  Give us more...

    Dave A
  2. Doug Seven
    Doug Seven avatar
    5 posts

    Posted 01 Nov 2012 Link to this post

    Dave - 

    Thank you for joining the Icenium Community - I'm glad you are enjoying it.

    Re: Support - When you submit items through the forums they are fed into the Telerik support system. Currently this is the only way to create a support ticket for Icenium. Would you also like to submit tickets through the "Your Account" portal?

    Re: Roadmap - We will be sharing a roadmap soon, so hold tight. What I can tell you is that we are planning updates to ensure we keep up with the release cadence of the Apache Cordova community, support for additional platforms, including Windows Phone 8 and Windows 8, and integration with other Telerik products, including Test Studio, TeamPulse and Sitefinity.

    Thank you again for your enthusiasm for Icenium. I look forward to seeing what you build.

  3. Milos
    Milos avatar
    1 posts
    Member since:
    Nov 2013

    Posted 12 Nov 2013 Link to this post

    I am making the app for an iPhone through Icenium. I have problem with setting user-agent which need to be set up in specific syntax. For example, for android device written in Java it would be set up as: 

    WebSettings webSettings = mywebview.getSettings();
      webSettings.setUserAgentString(“some string”);
    Please help me, how should I set up specific user-agent for url which is loading in app? I’ve already tried setting up via JavaScript as:
    <script language="JavaScript" type="text/javascript"> 
              function makeFrame() { 
                  ifrm = document.createElement("IFRAME"); 
                navigator.__defineGetter__('userAgent', function(){
                      return 'some string' // customized user agent

                  navigator.userAgent; // 'foo'
                  ifrm.setAttribute("src", "some url"); 
         = 100"%"; 
         = 100"%"; 

    But, with no success.

    Thanks ahead.
  4. Steve
    Steve avatar
    10941 posts

    Posted 14 Nov 2013 Link to this post

    Hello Milos,

    This is a general forum thread discussing some aspects of the Icenium support option (info is outdated btw). We kindly ask you to post such specific questions either in new forum thread or in existing forums that discuss the same matter.

    About your inquiry - you can use native code in hybrid Cordova app, only by utilizing custom Cordova plugins. You can find more information how to do that in Icenium from our documentation: Working with Custom Plugins.

    Currently Cordova does not provide any standard way to override/extend the User-Agent (but they have it on the roadmap: see CB-2520. So for the time being you can create a plugin or utilize if one is already available. This SOF forum contains detailed information how to accomplish your requirement for Android: Custom user agent string.

    You've missed the Icenium Visual Studio Integration keynote? It has been recorded and posted here.
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