SSL failure error

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2 posts, 0 answers
  1. David
    David avatar
    8 posts
    Member since:
    Jun 2013

    Posted 25 Jun 2013 Link to this post


    I'm assuming this is an issue from Telerik's side with an out of date SSL certificate or what not but we are getting the following error when trying to load a project using the QR code into Icenium Ion:

    "A connection failure occurred: SSL problem (Possible causes may include a bad expired self-signed certificate, clock set to wrong date)"

    Anyone else having this issue? We have tried to use Icenium Ion with different projects and on different devices, all of which are receiving the same error. This started to occur after the Icenium Graphite update was pushed out a few hours ago.

    Thanks in advance
  2. iliev
    iliev avatar
    40 posts

    Posted 26 Jun 2013 Link to this post

    Hello David,

    Thank you for contacting us.

    Could you please verify that you are using the latest version of Icenium Ion - 2.2.0?
    We secured our Ion/Deployment which means that you will not be able to use the old Ion with the latest version of Icenium.

    If this does not solve your problem could you provide more background, for example:
    • Are you using a proxy?
    • How do you connect to the internet?
    • Is there something that could modify SSL certificates on your side?

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