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Something wrong with the TV?

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Telerik TV
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Thomas
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Thomas asked on 28 Mar 2011, 11:40 PM
I have tried with 3 different computers, all with working SIlverlight installed in the browsers(both IE and Firefox).
When trying to watch any of the videos with the SIlverlight players it just shows me the Telerik intro and then IE says:

Webpage error details
  
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)
Timestamp: Mon, 28 Mar 2011 22:38:40 UTC
  
  
Message: Unhandled Error in Silverlight Application [Arg_COMException]
Arguments: 
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60129.0&File=mscorlib.dll&Key=Arg_COMException ;  at MS.Internal.XcpImports.CheckHResult(UInt32 hr)
   at MS.Internal.XcpImports.Analytics_Start()
   at Microsoft.Expression.Encoder.AdaptiveStreaming.PlaybackInfo..ctor(MediaElement me)
   at Microsoft.Expression.Encoder.AdaptiveStreaming.AdaptiveStreamingSource.set_MediaElement(MediaElement value)
   at TelerikTv.SilverlightMediaPlayer.MainPage.<SetSmoothStreamingSource>b__4(Object s, EventArgs e)
   at Telerik.Windows.Controls.RadMediaItem.AttachStream()
   at Telerik.Windows.Controls.RadMediaItem.SelectInternal()
   at Telerik.Windows.Controls.RadMediaItem.OnSelected(RadRoutedEventArgs e)
   at Telerik.Windows.Controls.HeaderedSelector.OnIsSelectedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at Telerik.Windows.PropertyMetadata.<>c__DisplayClass1.<Create>b__0(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at System.Windows.DependencyObject.RaisePropertyChangeNotifications(DependencyProperty dp, Object oldValue, Object newValue)
   at System.Windows.DependencyObject.UpdateEffectiveValue(DependencyProperty property, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, ValueOperation operation)
   at System.Windows.DependencyObject.SetValueInternal(DependencyProperty dp, Object value, Boolean allowReadOnlySet)
   at Telerik.Windows.Controls.HeaderedSelector.ItemSetIsSelected(Object item, Boolean value)
   at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.SynchronizeInternalSelection()
   at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.End()
   at Telerik.Windows.Controls.HeaderedSelector.SelectionChanger`1.SelectJustThisItem(T item)
   at Telerik.Windows.Controls.HeaderedSelector.OnSelectedIndexChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at Telerik.Windows.PropertyMetadata.<>c__DisplayClass1.<Create>b__0(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at System.Windows.DependencyObject.RaisePropertyChangeNotifications(DependencyProperty dp, Object oldValue, Object newValue)
   at System.Windows.DependencyObject.UpdateEffectiveValue(DependencyProperty property, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, ValueOperation operation)
   at System.Windows.DependencyObject.SetValueInternal(DependencyProperty dp, Object value, Boolean allowReadOnlySet)
   at Telerik.Windows.Controls.RadMediaPlayer.Play()
   at TelerikTv.SilverlightMediaPlayer.MainPage.SetSmoothStreamingSource()
   at TelerikTv.SilverlightMediaPlayer.MainPage.ttvPlayer_MediaEnded(Object sender, RadRoutedEventArgs e)
Line: 1
Char: 1
Code: 0
  
  
Message: Unhandled Error in Silverlight Application 
Code: 4004    
Category: ManagedRuntimeError       
Message: System.Exception: [Arg_COMException]
Arguments: 
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60129.0&File=mscorlib.dll&Key=Arg_COMException
   at MS.Internal.XcpImports.CheckHResult(UInt32 hr)
   at MS.Internal.XcpImports.Analytics_Start()
   at Microsoft.Expression.Encoder.AdaptiveStreaming.PlaybackInfo..ctor(MediaElement me)
   at Microsoft.Expression.Encoder.AdaptiveStreaming.AdaptiveStreamingSource.set_MediaElement(MediaElement value)
   at TelerikTv.SilverlightMediaPlayer.MainPage.<SetSmoothStreamingSource>b__4(Object s, EventArgs e)
   at Telerik.Windows.Controls.RadMediaItem.AttachStream()
   at Telerik.Windows.Controls.RadMediaItem.SelectInternal()
   at Telerik.Windows.Controls.RadMediaItem.OnApplyTemplate()
   at System.Windows.FrameworkElement.OnApplyTemplate(IntPtr nativeTarget)     
  
Line: 382
Char: 1
Code: 0

What to do?
Other sites with Silverlight content works great.

Sincerely, Thomas

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Filip
Telerik team
answered on 29 Mar 2011, 09:54 AM
Hello Thomas,

Thank you for contacting us!

Unfortunately we couldn't reproduce your error and everything seems to work fine on our side. 

Could you please reinstall Silverlight on your machine, cause sometimes, especially when you update your .Net framework from 3.5 to 4.0, such problems appear. 

If this does not help, but you can open another video (i.e. http://www.silverlight.net/learn/videos/all/hello-world-silverlight-4-indonesian/), write back and say if you receive a different error.

Greetings,
Filip Slanchev
the Telerik team
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PK
Top achievements
Rank 1
answered on 11 Apr 2015, 11:04 PM

Hello Filip, I know this was a long time ago. But I am helping a client figure out a problem with Silverlight not working on one of the machines and it has the following error that hangs Silverlight and does not play the video. This happens only on this machine. I have re-installed and have matching Silverlight and .NET framework with other machines that play it without any problems.

 

Uncaught Error: Unhandled Error in Silverlight Application [Arg_COMException] Arguments: 
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. 
See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=Arg_COMException   
   at MS.Internal.XcpImports.CheckHResult(UInt32 hr)
   at MS.Internal.XcpImports.Analytics_Start()
   at Microsoft.Expression.Encoder.AdaptiveStreaming.PlaybackInfo..ctor(MediaElement me)
   at Microsoft.Expression.Encoder.AdaptiveStreaming.AdaptiveStreamingSource.set_MediaElement(MediaElement value)
   at Training.BaseBook.StartMediaPlayback(RadMediaItem mediaItem, MediaElement mediaElement)
   at SixPoint.MainPage.HomeTeamVideo_6Pt_StreamAttached(Object sender, EventArgs e)
   at Telerik.Windows.Controls.RadMediaItem.AttachStream()
   at Telerik.Windows.Controls.RadMediaPlayer.Play()
   at SixPoint.MainPage.HomeTeamBook_PageChanged(Object sender, RadRoutedEventArgs e)
   at Telerik.Windows.RadRoutedEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at Telerik.Windows.RadRoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at Telerik.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RadRoutedEventArgs routedEventArgs)
   at Telerik.Windows.EventRoute.InvokeHandlersImpl(Object source, RadRoutedEventArgs args, Boolean raisedAgain)
   at Telerik.Windows.RadRoutedEventHelper.RaiseEvent(DependencyObject element, RadRoutedEventArgs args)
   at Telerik.Windows.Controls.RadBook.OnPageChanged(RadRoutedEventArgs e)
   at Telerik.Windows.Controls.RadBook.OnCurrentSheetIndexChanged(Int32 newValue, Int32 oldValue)
   at Telerik.Windows.Controls.RadBook.OnRightPageIndexChanged(Int32 rightPageIndex)
   at Telerik.Windows.Controls.RadBook.OnRightPageIndexPropertyChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at Telerik.Windows.PropertyMetadata.<>c__DisplayClass1.<Create>b__0(DependencyObject d, DependencyPropertyChangedEventArgs e)
   at System.Windows.DependencyObject.RaisePropertyChangeNotifications(DependencyProperty dp, Object oldValue, Object newValue)
   at System.Windows.DependencyObject.UpdateEffectiveValue(DependencyProperty property, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, ValueOperation operation)
   at System.Windows.DependencyObject.SetValueInternal(DependencyProperty dp, Object value, Boolean allowReadOnlySet, Boolean isBindingInStyleSetter)
   at Telerik.Windows.Controls.RadBook.PageTurner_Completed(Object sender, PageTurnEventArgs e)
   at Telerik.Windows.Controls.Book.PageTurner.Timer_Tick(Object sender, EventArgs e)
   at MS.Internal.CoreInvokeHandler.InvokeEventHandler(UInt32 typeIndex, Delegate handlerDelegate, Object sender, Object args)
   at MS.Internal.JoltHelper.FireEvent(IntPtr unmanagedObj, IntPtr unmanagedObjArgs, Int32 argsTypeIndex, Int32 actualArgsTypeIndex, String eventName, UInt32 flags)

 I cannot reproduce it anywhere else either, only this machine on all 3 browsers- IE, Firefox and Chrome

 Have come across or have been made aware of something like this in past 4 years since this post ??

 

Thanks,

PK

0
Iva
Telerik team
answered on 16 Apr 2015, 11:33 AM
Hello,


Unfortunately this video is not available anymore. You can find more JustCode related videos here:
http://www.telerik.com/videos/justcode. We apologize for the caused inconvenience!


Regards,
Iva
Telerik
 

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Telerik TV
Asked by
Thomas
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Answers by
Filip
Telerik team
PK
Top achievements
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Iva
Telerik team
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