Sending Error Reports

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2 posts, 0 answers
  1. MiddleTommy
    MiddleTommy avatar
    163 posts
    Member since:
    Nov 2009

    Posted 11 Oct 2011 Link to this post

    When ever JustCode has an error I try to send it via the "Report JustCode Problems" dialog. However It never sends it. It always has an error and cant log into my account. I dont have time to manually send JustCode  errors.
  2. Svetlozar
    Svetlozar avatar
    294 posts

    Posted 17 Oct 2011 Link to this post

    Hi Middletommy,

    Sorry for the inconvenience. Could you please open a ticket and send us the JC logs. You can find them in %localappdata%\JustCode\Logs. It can't be a problem with your credentials because JustCode sends anonymous feedback if you don't provide valid credentials. We have some known issues with ISA server in the environment, but the logs will help us pin down the problem.

    Kind regards,
    the Telerik team

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