Selection not working

6 posts, 0 answers
  1. Igor
    Igor avatar
    5 posts
    Member since:
    Jun 2012

    Posted 19 May Link to this post

    Hi,

    I have a problem with ScheduleView control. We have version "2012.3.1129.1050". It was working great but for last few days/weeks user can click on appointment but when trying to select empty space (one slot or more), it just doesn't work. For the info, it was working for more than 5 years now without any problems.

    Can anyone help please?

     

    Thank you,

    Best regards

  2. Igor
    Igor avatar
    5 posts
    Member since:
    Jun 2012

    Posted 19 May in reply to Igor Link to this post

    Forgot to mention. With "it just doesn't work" I wanted to say that on mouse over, slot is grayed out but when clicked, it doesn't stay selected.

  3. Martin Ivanov
    Admin
    Martin Ivanov avatar
    1475 posts

    Posted 23 May Link to this post

    Hello Igor,

    Can you share some runnable code which I can test? Also, can you check if the issue appears with the latest version of UI for Silverlight?

    Regards,
    Martin Ivanov
    Telerik by Progress
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  4. Igor
    Igor avatar
    5 posts
    Member since:
    Jun 2012

    Posted 23 May Link to this post

    Hello Martin,

    thank you for your feedback. I made a test on Windows 8 and IE 10 (It works only on IE because of the Silverlight). There is a same problem (Silverlight was not upgraded). 

    I can send you my code, but it won't run properly because it's working correctly only when it is implemented into Dynamics CRM (all the data is retrieved from the CRM). 

    Maybe I can make a short video or something?

    Thank you,

    Best regards

  5. Martin Ivanov
    Admin
    Martin Ivanov avatar
    1475 posts

    Posted 25 May Link to this post

    Hello Igor,

    You can send us a video demonstrating the issue. This way we'll get better idea of what happens, however we still won't be able to reproduce the issue. Can you also try to isolate the ScheduleView setup in a new project with some dummy data without using the CRM? 

    Regards,
    Martin Ivanov
    Progress Telerik
    Try our brand new, jQuery-free Angular 2 components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
  6. Igor
    Igor avatar
    5 posts
    Member since:
    Jun 2012

    Posted 25 May Link to this post

    Hello Martin,

    thank you for your help. I now what was the problem. Error happened when there was a specialSlot related to resource which did not exist on the calendar. That way entire calendar was blocked for selection.

    Thank you for your time and all the help.

    Regards

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