RTF Version

2 posts, 0 answers
  1. Matt
    Matt avatar
    7 posts
    Member since:
    Nov 2015

    Posted 22 Mar 2017 Link to this post

    Is there any way to specify the RTF version used by the RtfFormatProvider when exporting from the RichTextEditor?

    We have an application that integrates with a 3rd party system which pulls an RTF string from their RichTextBox, loads into a Telerik RichTextEditor, allows editing and then pushes it back to the control. 

    It pulls into the Telerik RichTextEditor correctly, but does not render correctly when loaded back into the original control, displaying all the RTF syntax and metadata. 
    I checked the string that gets pulled from each and noticed that RTF version on the original control was older version than used by the RichTextEditor/RtfFormatProvider. If there is a way to specify an older version in the RichTextEditor/RtfFormatProvider when exporting I feel this would fix the problem.

    FYI: I have tested the exact same scenario replacing the RichTextEditor/RtfFormatProvider with a standard .Net RichTextBox and that works correctly.
  2. Dess | Tech Support Engineer, Sr.
    Dess | Tech Support Engineer, Sr.  avatar
    4131 posts

    Posted 24 Mar 2017 Link to this post

    Hello Matt, 

    Thank you for writing.  

    It is not possible to specify RTF version when exporting the content in RadRichTextEditor. However, you can always modify the exported file according to your requirement.

    We already have an issue that the version of the RTF document is not saved when the content is exported. Here is the feedback item for your reference: https://feedback.telerik.com/Project/154/Feedback/Details/213505-fix-radrichtexteditor-the-version-of-the-rtf-document-is-not-saved-when-the-con

    I hope this information helps. Should you have further questions I would be glad to help.

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