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austin waggoner
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austin waggoner
asked on 27 Apr 2006, 07:51 PM
I had to uninstall my sharepoint services web site and reinstall it, I then installed the r.a.d. editor which went fine in the command prompt.
I then went add the web part in the Virtual Server Gallery where the web part is and it says "untitled" instead of "R.A.D. Editor", so I attempt to drag and drop the untitled webpart to a pane, and nothing happened.
What would this indicate that i did wrong in the reinstallation?
Thanks,
Austin
I then went add the web part in the Virtual Server Gallery where the web part is and it says "untitled" instead of "R.A.D. Editor", so I attempt to drag and drop the untitled webpart to a pane, and nothing happened.
What would this indicate that i did wrong in the reinstallation?
Thanks,
Austin
11 Answers, 1 is accepted
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Hello Austin,
You are the first to report such an issue. Could you please check the existence of the following file:
c:\inetpub\wwwroot\wpcatalog\RadWebParts_2.0.1.0__1f131a624888eeed_RadEditorWebPart.dwp? If it exists, could you please send its contents in this forum thread? Do you deploy in GAC or the bin folder?
You can also try reinstalling the webpart by specifying the "-force" option.
Let us know how it went,
Albert
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austin waggoner
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answered on 02 May 2006, 01:44 PM
Yeah, I deployed it to the BIN and used -force option and verified the location of the RadWebParts_2.0.1.0__1f131a624888eeed_RadEditorWebPart.dwp file being in place.
I am going to try and re-download my trial license file and see if that will make it work.
THX,
Austin
I am going to try and re-download my trial license file and see if that will make it work.
THX,
Austin
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austin waggoner
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answered on 02 May 2006, 01:53 PM
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Hi Austin,
Actually, you cannot copy and paste into the forums and you will need to open a new support ticket and either zip and attach the screenshot or files or you can send us a link to where we can observe this behaviour.
Could you also try enabling the error logging for your SharePoint site? Maybe it would reveal a more useful error details. To do it, you need to open the web.config of your site (by default c:\wwwroot\inetput\web.config) and change the following lines:
From:
<SafeMode MaxControls="50" CallStack="false" />
<customErrors mode="On" />
To:
<SafeMode MaxControls="50" CallStack="true" />
<customErrors mode="Off" />
Save the web.config and run iisreset to apply the changes. Then you could try adding the webpart again and send us the error details.
A side note - could it be the trust level? Have you changed it to full or applied a custom policy file? You can also try deploying in GAC.
I appologize for not being able to help you right away.
Expecting your reply,
Albert
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austin waggoner
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answered on 02 May 2006, 02:57 PM
OK Here's the error:
"The file you imported is not valid. Verify that the file is a Web Part description file (.dwp) and that it contains well-formed XML."
In the mean time, I will try and redeploy via GAC method.
Thanks,
Austin
"The file you imported is not valid. Verify that the file is a Web Part description file (.dwp) and that it contains well-formed XML."
In the mean time, I will try and redeploy via GAC method.
Thanks,
Austin
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Hello Austin,
Could you send us the contents of RadWebParts_2.0.1.0__1f131a624888eeed_RadEditorWebPart.dwp? From the error message I assume there is a problem in it.
Did installing in the GAC help at all?
Kind regards,
Albert
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austin waggoner
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answered on 03 May 2006, 02:32 PM
No, installing GAC did not help. What email address can i send the contents of .dwp file to?
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austin waggoner
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answered on 04 May 2006, 04:25 PM
I will be emailing them shortly. Look for my name, and email: awaggoner@isigr.com
The file will be zipped.
Thanks,
Austin
The file will be zipped.
Thanks,
Austin
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austin waggoner
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answered on 04 May 2006, 04:31 PM
Just sent the files to support@telerik.com
Make sure to look for it!!!! Thanks,
austin
Make sure to look for it!!!! Thanks,
austin
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answered on 04 May 2006, 05:59 PM
OK, I got the fix! Something must have happened to the file RadWebParts.cab after I had already installed it.
I don't know if something is done to the .cab file that is specific to a sharepoint installation, and common sense tells me that i could reuse the same file that i originally downloaded.
While I was waiting I totally ripped out all the r.a.d. related files as well as sharepoint. Did a fresh reinstallation of sharepoint, and downloaded r.a.d. again. Reinstalled and it worked, i just hope my licencse will work for the remainder of the trial period.
Thanks for all your help!
Austin