Radeditor not working anymore on MOSS 2007 SP1

1 posts, 0 answers
  1. Albert
    Albert avatar
    1 posts
    Member since:
    Apr 2017

    Posted 03 Apr 2017 Link to this post

    Hi,

    I'm brand new to this forum and I'm not sure where to post my request.

    We've 2 MOSS farms, one for test and one for production.

    Some weeks ago the Telerik radeditor just stop to work on the production, you can open the webpart but there's no tool bar and you cannot type anything in the blank box.

    We've tried to retract the web part, then remove the solution and re-install the solution and redeployed it to the different sites, we got the same problem.

    We've checked if we've differences in the config files between the production and test servers, but everything is identical.

    Can you help me on the troubleshooting process?

    the Telerik Radeditor version is 5.2.2.0__1f131a624888eeed and I don't think we've a support contract.

    Thks in advance for your help

    regards

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