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Problems loading App in IOS with Ion

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Roobin
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Roobin asked on 27 May 2013, 07:10 AM
I cant seem to get passed this loading screen, http://i.imgur.com/k4UumiB.jpg ,When trying to load an app in Ion.
This has been tested by scanning QR-codes from Mist on  an Iphone 4 with ios: 6.1.3 and also on an Iphone 3GS with ios 5.?, all tests has resultet in the above loading screen, which you can not dismiss.
This has also been tested with the vanilla hello world app and barcode-scanner-demo-app and a hombrew app.

I'll be thankful for any help.

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Steve
Telerik team
answered on 27 May 2013, 09:00 AM
Hi Roobin,

Can you open https://app.icenium.com/Mist/Dashboard in your iPhone browser? If not make sure your device is connected to a wi-fi and/or you have enabled your data plan. If it opens, then try the following:
  1. Upgrade to latest iOS version if it is not.
  2. ION installation might be messed up - try uninstalling ION and reinstall it from app store again.
  3. Open iTunes and delete the app files directly just to make sure (click on your iPad mounted icon -> Apps -> File Sharing -> Icenium ION -> select Icenium ION Documents and press Delete on your keyboard to remove them.
Also other users have reported that changing the QR code reader app resolved such problems. We suggest trying QRReader or I-nigma.

Regards,
Steve
Telerik

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Roobin
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answered on 27 May 2013, 02:27 PM
Hi Steve,

It was the QR reader app that was causing the problem.
Thank you!
Back to coding :)

//Roobin
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