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Problem display PDF file: white pages

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PDFViewer
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Seb
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Seb asked on 07 Jun 2013, 07:07 AM
Hi,

I have a few problems when i try to display the pdf files of my company.
For your information, those pdf files are based on HTML report, and converted to PDF with HIQPDF.

First I used the 2013.1.220.1050 version of your DLL which don't display a lot of text content in my PDF. You can see that with
"firstdisplayerror.png".

You can use this url to see and download the used pdf file:

http://services.coachlait.net/monitoring/File.aspx?filePath=fb6168da-48e8-11e1-8b17-16d64724019b%5ca64b4747-e5cb-43f1-9acd-b8c5aca6be4f%5c20130320%5cCoachlaitCellulesHTML_40225056_20130320.pdf

Then I upgrade to the 2013.1.403.0 version of your DLL, now the number of pages is correct but those pages are completely
white (in my project but also with your online demo).

Best regards

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Alexander
Telerik team
answered on 07 Jun 2013, 08:50 AM
Hello Taymans,

There was a known issue in RadPdfViewer causing this behavior, which we managed to fix. The fix will be available in the LIB uploaded right after the Q2 release.

If you have further questions or some other concerns do not hesitate to contact us again.


Regards,
Alexander
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Edward
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answered on 18 Jun 2013, 04:37 PM
Hi Alexander

Is it already available?



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Kammen
Telerik team
answered on 20 Jun 2013, 10:02 AM
Hello Edward,

The fix is actually available in the Q2 release. You can also verify that the document is rendered correctly in our online demo.

Regards,
Kammen
Telerik

Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.

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Kristof Van Cauwenberghe
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answered on 03 Jul 2013, 07:52 PM
Hi

I using version 2013.2.701.1050 but i get the white pages,
I copied the example code from the site and also there i have the same problem when loading a pdf.
In the demo-site the pdf is show ok.

i have the following dll's as references:

Telerik.Windows.Controls.Data.dll
Telerik.Windows.Controls.dll
Telerik.Windows.Controls.Docking.dll
Telerik.Windows.Controls.FixedDocumentViewers.dll
Telerik.Windows.Controls.GridView.dll
Telerik.Windows.Controls.Input.dll
Telerik.Windows.Controls.Navigation.dll
Telerik.Windows.Controls.ScheduleView.dll
Telerik.Windows.Data.dll
Telerik.Windows.Documents.Core.dll
Telerik.Windows.Documents.Fixed.dll


thanks

Kristof
0
Kammen
Telerik team
answered on 08 Jul 2013, 10:24 AM
Hello,

It seems that you have missed to add a reference to theTelerik.Windows.Zip.dll. Often this can cause such behavior.

Regards,
Kammen
Telerik
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Seb
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Answers by
Alexander
Telerik team
Edward
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Kammen
Telerik team
Kristof Van Cauwenberghe
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