[Solved] pdfviewer can't display this pdf file

[Edward Pauley]

Hi,

 

i am using your PDFviewer. It can display most of pdf files.However i have no clue why it can't display the below pdf

 i have tried to test it on your PDFviewer demo too but it also doesn't work

 

please help

 

you can download the file here

https://drive.google.com/file/d/0B_90C7fyjZdnN2pELVA4OEY5QW8/view?usp=sharing

[Nikolay Demirev]

Hello Edward

Thank you for sending us the PDF document.

Opening the document with notepad I can see that there is invalid cross-reference table in it. On row number 3194 the start index of the table is 1 (instead of its correct zero value). Although Adobe Reader handles this kind of invalid documents, Telerik's PDF viewer does not display them. Changing the value of the start index from 1 to 0 fixes the issue and the modified document is opened successfully in PdfViewer.

I am attaching the modified version of the document with the described correction. I am also attaching a screenshot showing the difference between the two documents.

If you have further questions or concerns do not hesitate to contact us again.

Regards,
Nikolay Demirev
Telerik