pdfviewer can't display this pdf file

2 posts, 0 answers
  1. Edward Pauley
    Edward Pauley avatar
    48 posts
    Member since:
    May 2010

    Posted 23 Apr 2015 Link to this post



    i am using your PDFviewer. It can display most of pdf files.However i have no clue why it can't display the below pdf

     i have tried to test it on your PDFviewer demo too but it also doesn't work


    please help


    you can download the file here


  2. Nikolay Demirev
    Nikolay Demirev avatar
    136 posts

    Posted 27 Apr 2015 Link to this post

    Hello Edward

    Thank you for sending us the PDF document.

    Opening the document with notepad I can see that there is invalid cross-reference table in it. On row number 3194 the start index of the table is 1 (instead of its correct zero value). Although Adobe Reader handles this kind of invalid documents, Telerik's PDF viewer does not display them. Changing the value of the start index from 1 to 0 fixes the issue and the modified document is opened successfully in PdfViewer.

    I am attaching the modified version of the document with the described correction. I am also attaching a screenshot showing the difference between the two documents.

    If you have further questions or concerns do not hesitate to contact us again.

    Nikolay Demirev

    See What's Next in App Development. Register for TelerikNEXT.

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