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We use the Feedback Portal to communicate with our customers. To target the right feedback portal, the customer need to know how our internal projects are formed. That's not the desired way.
As a result, we receive feedback in our portals that should be addressed to another (internal) project. There is no way to relate feedback to another project.
I'd like to offer 1 portal to our customers where they can give their feedback and see our responses. I should be able to distribute feedback to the right project internally. Preferrable on a dashboard or something alike.
Kind regards,
Arjaan
As a result, we receive feedback in our portals that should be addressed to another (internal) project. There is no way to relate feedback to another project.
I'd like to offer 1 portal to our customers where they can give their feedback and see our responses. I should be able to distribute feedback to the right project internally. Preferrable on a dashboard or something alike.
Kind regards,
Arjaan