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Not able to lauch documentation of Q2 2009 SP1

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Frédéric
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Frédéric asked on 14 Aug 2009, 01:45 PM
Hi,

I am not able to launch documentation of Q2 2009 SP1. Error message:

"Microsoft document explorer can not be shown because the specified help collection
mshelp://telerik.windows.controls.silverlight" is invalid.

Thanks.

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Boyan
Telerik team
answered on 14 Aug 2009, 04:19 PM
Hello Frédéric,

This usually happens when you have installed previous version of our controls and not uninstalled it before installing the new ones.
Try this. Go to Documentation folder in the folder where you have installed our controls. Then run UnRegisterHelp.bat  and after it finishes run  RegisterHelp.bat.  This should work.

Best wishes,
Boyan
the Telerik team

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