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Anthony Hunter
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Anthony Hunter
asked on 20 May 2010, 03:01 PM
I have just installed TeamPulse and have added one user. When I go to access the main site, I get the attached error.
I have checked the License table, and there is only one license listed.
Anthony
I have checked the License table, and there is only one license listed.
Anthony
2 Answers, 1 is accepted
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Hi Anthony,
The error you are seeing is returned under one of these conditions:
- The user really does not exist (for example, if the user information like the domain has been typed wrong then the user check will fail).
- The user is not enabled.
- The user has been deleted.
Could you double check that your user information is entered correctly and that the user is enabled?
Greg
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
The error you are seeing is returned under one of these conditions:
- The user really does not exist (for example, if the user information like the domain has been typed wrong then the user check will fail).
- The user is not enabled.
- The user has been deleted.
Could you double check that your user information is entered correctly and that the user is enabled?
Greg
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
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Anthony Hunter
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answered on 21 May 2010, 02:57 PM
I hadn't added the user I was logged in as yet.
Thanks,
Anthony
Thanks,
Anthony