New Version Notification

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2 posts, 0 answers
  1. Mike
    Mike avatar
    8 posts
    Member since:
    Apr 2011

    Posted 21 Oct 2011 Link to this post

    Whenever you release a new version, internal or otherwise, I get a notification in Visual Studio.  However, if I choose "Download", then I get a pop-up that says "You have entered the wrong Telerik credentials or the service is currently not available."  There is no place to enter any credentials.  There is a box for my email address that is already filled.  Why would you show me this dialog and not give me the chance to enter credentials?

  2. Svetlozar
    Svetlozar avatar
    294 posts

    Posted 24 Oct 2011 Link to this post

    Hi Jamie,

    This is a known issue and we will fix. Just remove a character from your email. This will bring back the password textbox. Correct your email and enter your password. Then everything should be back to normal.

    Sorry for the inconvenience.

    Best wishes,
    the Telerik team

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