More than one category per unit of data?

[Guest]

Hi, I'm currently evaluating EQATEC Analytics and trying to figure what's where. I'd like to ask if there is a way to assign more than one category to a feature. For example, in Google Analytics you can assign to each event at least a category, a label and 5 custom name/value pairs and each of these values can be used as entries into separate categorizations (e.g. category can group the features by similarity, label can group them by the kind of data they've been run on, and so on - each value gives a new dimension to the gathered event data). You can then make customized pivot tables that show aggregates and breakdowns per category. Is there a similar feature in EQATEC Analytics? Stefan Dragnev, Software Developer JustTrace, Telerik

[Guest]

Hi Stefan Our API does not currently include an event-based tracking as seen in e.g. Google Analytics where the individual events are attributed with additional data in a single call. In our API you would be required to perform multiple calls to e.g. TrackFeature(...) and potentially also on TrackFeatureValue(...) to simulate the same API. From these trackings you can form specific views and aggregated using our Feature Views report on our webclient were you can combine the data to form exactly the kind of reporting you need. Hope that provides you with some answers. If you need more specifics I'll be happy to elaborate more, perhaps in providing some recommendations on specific tracking calls you would like to perform and have data reported on. Best regards Soren EQATEC Team

[Guest]

I'll try this approach and see if it works for me. Thanks!

[Guest]

Hi Stefan Be sure to let us know what is working or not working for you. We are very concerned with driving the service in a direction that makes sense to our users. Regards Soren EQATEC Team

[Guest]

Hi Soren, OK, so I tried calling TrackFeature once for each kind of category and it works, technically. What I miss now is the ability to create a pivot table from the data. I?d like to aggregate the feature use by one category and within each concrete category ? break it down by another category. For example I?d like to aggregate the feature use based on the source of data on which they were used (that?s one kind of category) and then for each row break down the feature use count by the origin within the UI from where that feature was activated (e.g. from the toolbar, or from the context menu, or from a keyboard shortcut). This was a contrived example, but it?s just an example. Essentially, assigning multiple categories (i.e. dimensions) to a single hit allows you to perform multidimensional analysis on the data ? aggregate over one dimension, then break down over another dimension. I thought that I might achieve this by exporting all the data to Excel. However, I didn?t find a simple way to export the data in bulk, into a single sheet with each category in a separate column. Exporting every category table separately and then collating seems like too much manual work. Any thoughts? Stefan Dragnev, Software Developer JustTrace, Telerik

[Guest]

Hi Stefan Thanks for your feedback and the example you provided. With our current tracking API focusing more on sessions level tracking we are not able to cover these detailed event-based trackings and provided pivotable data on single "incidents". We certainly have this kind of tracking API on our radar and in our list of potential future extensions but for now it is not something that we can offer. I hope you'll find value in the data collected using our current API and provided via our web frontend. And keep the suggestions and questions coming, they are much appreciated. Best regards Soren EQATEC Team