Missing Non-Migrated Apps?

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  1. David
    David avatar
    2 posts
    Member since:
    May 2013

    Posted 27 Jul 2016 Link to this post

    --  I upgraded and my non-migrated apps are not visible in the Windows IDE/client.

    --  I did not see an option that would make them visible.


    This is a major inconvenience and not what I was expecting after being forced to 'upgrade' for $100 more per month.

    I hope this is resolved quickly and positively...ideally as "my fault" if I missed a checkbox or optional filter on non-migrated projects being displayed.

    Please help me.


  2. Kaloyan
    Kaloyan avatar
    878 posts

    Posted 29 Jul 2016 Link to this post

    Hi David,

    As replied to your support ticket on the same matter, your projects weren't migrated to apps during the transition period and since we dropped the migration wizard at the beginning of July, you are now unable to access them.

    The above said, I would like to ask if you haven't received notification about our plans to stop the migration wizard as we sent both intercom messages in Telerik Platform and personal emails to all our customers?

    Still, the good news is that, you will be able to access your projects again, once you migrate them. You will find the steps for that in this KB article.

    I hope this helps.

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