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I was not doing anything of particular interest ( just changing the background image on an img tag. This quickly regressed to a stall
http://www.dumpt.com/img/viewer.php?file=7aj2uyc1aucv49ntmn39.png
just thought you should know that i experienced this. Epic product by the way :)
http://www.dumpt.com/img/viewer.php?file=7aj2uyc1aucv49ntmn39.png
just thought you should know that i experienced this. Epic product by the way :)
1 Answer, 1 is accepted
0
Hello Tim,
Thank you for the kind words about our product - much appreciated.
We have not encountered or been contacted with such particular problem so far. In order to investigate your problem can you send us the Graphite application log files (C:\Users\[your name]\AppData\Local\Telerik\BlackDragon\Logs)? You can attach them at a free file sharing site and give us a link or send them in email to support [at] icenium.com. Just to be safe, take a look at the Windows event viewer logs and see whether there is some exception that could be related to the crash, if you're unsure, you can send us those logs as well.
Regards,
Steve
the Telerik team
Share feedback and vote for features on our Feedback Portal.
Want some Kendo UI online training - head over to Kendo UI Dojo.
Thank you for the kind words about our product - much appreciated.
We have not encountered or been contacted with such particular problem so far. In order to investigate your problem can you send us the Graphite application log files (C:\Users\[your name]\AppData\Local\Telerik\BlackDragon\Logs)? You can attach them at a free file sharing site and give us a link or send them in email to support [at] icenium.com. Just to be safe, take a look at the Windows event viewer logs and see whether there is some exception that could be related to the crash, if you're unsure, you can send us those logs as well.
Regards,
Steve
the Telerik team
Share feedback and vote for features on our Feedback Portal.
Want some Kendo UI online training - head over to Kendo UI Dojo.