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Losing a work of one week !

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AppBuilder Windows client
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rahmouni
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rahmouni asked on 18 Feb 2013, 10:47 PM
I trusted the graphit and it deceive me i was just saving without sending files to git or download them localy after few save i reopen a file very important file on my project and it was empty i can't believe my eyes this is not an isolated case because i see an other one in the forum there is some thing to do? i ask desperately :/ .

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M Kumar
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answered on 19 Feb 2013, 03:29 AM
hi the same thing happend to me i lost 3 days works
this is happened after i upgrade the icenium graphite
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Stefan Dobrev
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answered on 19 Feb 2013, 08:10 AM
Hi guys,

We are deeply sorry for your poor experience. In order to track this issue can you please send us the Icenium Graphite log files to support[at]icenium.com You can find the logs here:

C:\Users\[username]\AppData\Local\Telerik\BlackDragon\Logs

Please note when a new version of Graphite is released it is highly recommended that you upgrade it in order to avoid similar problems.-sdobrev

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AppBuilder Windows client
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rahmouni
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M Kumar
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Stefan Dobrev
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