Losing a work of one week !

3 posts, 0 answers
  1. rahmouni
    rahmouni avatar
    8 posts
    Member since:
    Jan 2013

    Posted 18 Feb 2013 Link to this post

    I trusted the graphit and it deceive me i was just saving without sending files to git or download them localy after few save i reopen a file very important file on my project and it was empty i can't believe my eyes this is not an isolated case because i see an other one in the forum there is some thing to do? i ask desperately :/ .
  2. M Kumar
    M Kumar avatar
    41 posts
    Member since:
    Apr 2008

    Posted 18 Feb 2013 Link to this post

    hi the same thing happend to me i lost 3 days works
    this is happened after i upgrade the icenium graphite
  3. Stefan Dobrev
    Stefan Dobrev avatar
    790 posts

    Posted 19 Feb 2013 Link to this post

    Hi guys,

    We are deeply sorry for your poor experience. In order to track this issue can you please send us the Icenium Graphite log files to support[at]icenium.com You can find the logs here:


    Please note when a new version of Graphite is released it is highly recommended that you upgrade it in order to avoid similar problems.-sdobrev

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