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Load dox to RadFlowDocument and Export to PDF Not Work

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WordsProcessing
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Luis
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Luis asked on 30 Oct 2020, 02:39 PM

I am trying to load a Word document and export to PDF, but the export file change the doc content when download it.

I am using the demo provide in the next url https://demos.telerik.com/aspnet-ajax/wordsprocessing/exporttopdf/defaultcs.aspx.

The changes in the content are:

- The bold format removed
- Some spaces are removed
-The footer is removed

 

I would like to know if i can use RadFlowDocument to load a document in format docx and export to PDF format without the format document will be modified .

 

I hope to receive help

Thanks for your time.

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Vladislav
Telerik team
answered on 04 Nov 2020, 01:44 PM

Hi Luis,

To investigate the issues you are observing, we will need to test the document(s) causing the mentioned behavior. Would it be possible to provide us with them so we can check what the reason might be?

Regards,
Vladislav
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Luis
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answered on 04 Nov 2020, 07:02 PM

Hi Vladislav.

thanks for attending.

In the demo, located in the next url, https://demos.telerik.com/aspnet-ajax/wordsprocessing/exporttopdf/defaultcs.aspx, when load the word document, in the moment when it is exported to PDF format, the original formad changes.

I took a picture from de document and atach as evidence.

Try to build a wod document  with the same structure y make the proof.

So you can see the changes in the original format

Thanks a lot.
I hope a soon answer from you.

 

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Vladislav
Telerik team
answered on 09 Nov 2020, 09:19 AM

Hello Luis,

I have generated a test document file with the same structure as the one from your screenshot and then exported it using the online sample. The result is as expected and I did not notice any substantial difference from the input. I have attached the input DOCX file and the resulting PDF file.

If you continue to experience these issues, please, provide me with a sample file, so I can investigate what might be the cause. Please, mind that this is a public post and any sensitive information from the provided documents need to be stripped out.

Regards,
Vladislav
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