This is a migrated thread and some comments may be shown as answers.

Limitations on Standard account

1 Answer 52 Views
Reports & data analysis
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
Tomica
Top achievements
Rank 2
Tomica asked on 05 Sep 2013, 11:18 PM
I was disappointed to find that after upgrading from free to "standard" that I lost the ability to access Feature Timing, Feature Value, Sessions and Live, as well as a few other options.

Now, I understand that higher-priced plans may support these features, but I do not recall reading about these restrictions prior to the upgrade. Where are the differences documented?

The "purchase" page references report access as "standard" or "full" but provides no explanation of the difference.

This puts me in a bind because I need to tell my client that many of the features used to justify the subscription in the first place are not available at the pricing level appropriate to their application. 

While the price delta between Standard and Premium is relatively mild, $70 / month if paid annually, that is still a 340% increase, not something that will reflect favorably on their view of Eqatec.

So, please  help me understand what I might also not yet know and hopefully avoid futher unpleasant surprises.

*** Update ***
Found the report descriptions in the FAQ, my error in not scrolling down that far. Questions still remain: any other restrictions on "standard" aside from number of users and data retention periods?

1 Answer, 1 is accepted

Sort by
0
Eigil Rosager Poulsen
Telerik team
answered on 06 Sep 2013, 12:10 PM
Hi Thomas,

I will reply to your questions and comments directly from my email account now.
 
Regards,
Eigil Rosager Poulsen
Telerik
JAVASCRIPT MONITOR (BETA) AVAILABLE FOR DOWNLOAD.
Monitor web applications with the new EQATEC Application Analytics JS library. Compatible with all modern browsers.
Test it today >>
Tags
Reports & data analysis
Asked by
Tomica
Top achievements
Rank 2
Answers by
Eigil Rosager Poulsen
Telerik team
Share this question
or