7 Answers, 1 is accepted
0
Hello Darren,
Thanks for your evaluation of WebUI Test Studio and the information on your system.
If you haven't already done so, please also make sure that IE is configured for automation as in this link. Also, here are links for configuring Firefox and Safari.
Please post back if the recording tool bar does not appear after configuring IE and if you are running WebUI under the local machine admin account (ie the install account) or at least an account that is part of the Administrators group.
All the best,
Nelson Sin
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Thanks for your evaluation of WebUI Test Studio and the information on your system.
If you haven't already done so, please also make sure that IE is configured for automation as in this link. Also, here are links for configuring Firefox and Safari.
Please post back if the recording tool bar does not appear after configuring IE and if you are running WebUI under the local machine admin account (ie the install account) or at least an account that is part of the Administrators group.
All the best,
Nelson Sin
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
dg
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answered on 05 Mar 2010, 02:31 PM
Thanks for the links.
I adjusted all the settings as outlined - still doesn't work. I'm running a 64 bit edition of Windows 7 - is that a factor?
I adjusted all the settings as outlined - still doesn't work. I'm running a 64 bit edition of Windows 7 - is that a factor?
0
Hi again Darren,
The remote recorder should work for Win 7 64 bit. Do you have IE 64 bit installed and if so, is WebUI launching it instead of the 32 bit version?
All the best,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
The remote recorder should work for Win 7 64 bit. Do you have IE 64 bit installed and if so, is WebUI launching it instead of the 32 bit version?
All the best,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Hello again Darren,
Just wanted to touch base and see if this problem is still occurring. If so, can you try disabling all other
Add-Ons for IE to see if there maybe any interference from them.
Regards,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Just wanted to touch base and see if this problem is still occurring. If so, can you try disabling all other
Add-Ons for IE to see if there maybe any interference from them.
Regards,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
dg
Top achievements
Rank 1
Rank 1
answered on 09 Mar 2010, 05:07 PM
We haven't been able to get it to work. We are only running ie 64 bit so I'm just assuming now that is the problem.
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Hi again Darren,
Thanks for the reply and the extra info. I believe that both versions of IE (32 and 64 bit) should be installed side by side. Here is a link to a thread from Microsoft on how to set the 32 bit as default with a post that seemed to work for most users there.
Hope that helps,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Thanks for the reply and the extra info. I believe that both versions of IE (32 and 64 bit) should be installed side by side. Here is a link to a thread from Microsoft on how to set the 32 bit as default with a post that seemed to work for most users there.
Hope that helps,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Hello again dg,
Just wanted to check back and see if you do have both IE versions installed, and also if the link to the forum post helped.
Best wishes,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
Just wanted to check back and see if you do have both IE versions installed, and also if the link to the forum post helped.
Best wishes,
Nelson
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.