[Solved] launch page in IE for recording does not work.

[Sandeep Endapally]

Hi,
  I want to record tests in internet explorer. But when I click Launch page in IE for recording, it opens internet explorer with the website but I am unable to record tests. The reason I want to record tests in IE is when I click SAVE button for my interface in telerik webUI STUDIO, a pop up with username and password, OK AND CANCEL BUTTON shows up, but it is throwing exception and the pop up vanishes. I want to record the USERNAME and PASSWORD pop up, where Telerik Web UI studio fails to record. The exception is RefreshDomError:ArtOfTest.WebAii.Exceptions.ExecuteCommandException:ExecuteCommandFailed!
InError set by the client. ClientError:

Thanks,

Sandeep

[Cody]

Hello Sandeep Endapally,

It sounds like you actually have two separate issues going on:

1. Unable to record tests using the external recorder.
2. Pop up is throwing RefreshDomError.

I'd like to talk about issue #2 first. We have received occasional intermittent reports of this error. I've even seen it myself. I almost had tracked down the source of the error once and then the web page I was using for testing changed and this error went away. We'd very much like to get to the bottom of this error. If there's anyway you can point us to a public website where this error occurs we'd like to study it for a few days to discover why this error is occurring.

Now regarding issue #1, can you give us more details as to why you are not able to record tests using the external recorder? There's supposed to be a WebAii tool bar attached to the top of this browser window which gives you full control of recording in that window. If this toolbar is not appearing please check the following:

• If you are running Vista or Server 2008 make sure that UAC has been disabled as shown at the tail end of this video.
• Verify protected mode is disabled as outlined here.

Sincerely yours,
Cody

the Telerik team

 

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[Sandeep Endapally]

Cody,

I did everything you said to launch recording in IE. But I' m unable to see WebAii tool bar attached to the top of the browser window. Do you have a sample video which shows the recorder launching in IE.

Note: I tried both IE6 and IE7.

Thanks,

Sandeep

[Konstantin Petkov]

Hello Sandeep,

Please go through the posts from this thread following the suggestions we mentioned. This issue might be either caused by incomplete browser configuration, a third-party plug-in you can try disabling temporary, or the problem we're looking to get fixed soon.

Best wishes,
Konstantin Petkov
the Telerik team

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