ItemTooltip showing wrong point data

[Steven Hillaert]

Hi,

I have some serious issues with the chart control, the tooltip is showing is showing completely wrong data. When the cursor is not on the chart line it still shows, but with wrong data. Even when the cursor is on the chart line, it can still show wrong data.

I have the impression the tooltip shows the data of the point that has the Y value of the position of the cursor.

FYI, the example chart has points every 15min over a week.

Is this a bug or an unwanted feature?


Thanks,
Steven Hillaert

[Nikolay]

Hello Steven Hillaert,

It does appear that there is an issue with the tooltips from your screenshots, however, we haven't been able to reproduce it locally. Would you,please, be able to send us a sample runnable project, demonstrating this problem, so that our developers could investigate it and provide assistance in resolving it.

Thanks in advance.

Best wishes,
Nikolay
the Telerik team

[Steven Hillaert]

Hi,

I created a support ticket for this issue (339313) that contains a sample project.

Regards,
Steven Hillaert

[Steven Hillaert]

Latest internal build fixes the problem.

Thanks,
Steven Hillaert

[Steven Hillaert]

Hi,

Just one more thing, when I deploy my updated app to our test environment we get a message that we're using a TRIAL version. Is this due to the internal build assemblies? Can this be removed, we have valid licenses for 2010 Q2.

Thanks,
Steven Hillaert

[Nikolay]

Hi Steven Hillaert,

The most likely reason for getting the Trial version message would be if you've downloaded the LIB using this account, which only has trial versions downloaded and thus when downloading latest internal binaries you'd only get access to their trial version. You need to log in with the account of the licensed user and download the LIBs, so that you'd get the proper assemblies.

All the best,
Nikolay
the Telerik team