Issues with PrintingCompleted event

2 posts, 0 answers
  1. GEB
    GEB avatar
    228 posts
    Member since:
    Dec 2008

    Posted 27 Sep 2010 Link to this post

    I am building a RadDocument in code-behind, then using this method to print the document without displaying it.  However, I have found that on many occasions, I never receive the PrintingCompleted event.  I am using the Silverlight printmode.  And, it can occur regardless of the destination printer or device.  Is this a known issue?

    Also, once the Print() method has been called, is there any way of cancelling the request through code-behind? 
  2. Mike
    Admin
    Mike avatar
    640 posts

    Posted 28 Sep 2010 Link to this post

    Hello GEB,

    The PrintingCompleted event is fired always when the underlying Silverlight PrintDocument object raises its EndPrint event. I am afraid when the document contains more pages, Silverlight printing is very, very slow and this is most probably related the problem with not receiving the PrintingCompleted event.

    Unfortunately the performance of this printing approach is out of our control. Also we did not find any API to cancel Silverlight print request while it is running. What we can do is add a method in RadRichTextBox for canceling printing of the next page for the upcoming release, but currently such method is not available. Let us know if we can help further at this point.

    Sincerely yours,
    Mike
    the Telerik team
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