iPad Scrolling issues after Cordova Upgrade

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  1. Phillip
    Phillip avatar
    1 posts
    Member since:
    Jan 2015

    Posted 18 Aug 2016 Link to this post

    Hello everyone!

    I have developed a mobile application using Telerik's AppBuilder platform.  A bit more specific it is a Cordova application using Kendo mobile.

    I needed to renew the provisioning profile and redeploy the application, however when I attempted to build the app I received an error telling me to upgrade my Cordova version.  I was using 3.5, so I went to the latest stable build available in the Visual Studio extension which is 4.0.

    After upgrading Cordova, I noticed something odd when testing on the iPad.  I am not able to scroll through most, if not all of the content on the page.  It doesn't matter if the view contains text, an image, or Kendo elements like a list view.  It seems like there is a -Y offset being applied when calculating the page.  This is only present on the iPad, it does not effect the iPhone.  I have tried adding a div with a fixed height to see the effect, but it only seems to add a marginal amount more scrolling no matter the height I apply.

    Does anyone have any advice on how to troubleshoot this?

    Thank You,
    Phillip Burt

  2. Preslav
    Preslav avatar
    591 posts

    Posted 22 Aug 2016 Link to this post

    Hi Philip,

    I wasn't able to reproduce the issue. But I assume that the problem you described might be related to Kendo UI emulated scrolling not working as expected in some cases. A possible fix might be enabling native scrolling for the problematic views. You can find more information about it here.

    I'd suggest adding enabling native scrolling in the mentioned views, as described here.

    If this is not your case, I'll be happy to continue my investigation but for that purpose, I'll need a sample app that clearly reproduces the issue. I'd recommend that you open a support ticket, which is private and comes with a guaranteed response time, and share all the needed information there.

    Telerik by Progress

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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