iOS PNS Dev Cert won't upload

2 posts, 1 answers
  1. Corey Mitchell
    Corey Mitchell avatar
    7 posts
    Member since:
    Nov 2009

    Posted 20 Feb Link to this post

    There is a problem adding the iOS PNS dev certificate in the Telerik Platform UI under Notifications > Push Settings. The 'Set as Active Certificate' button stays disabled after uploading a .p12 cert and entering a password. I have been able to upload a production one, but the dev one always gives me problems. I remember having this issue last year also; thought it would have been fixed by now.

    I upload the dev cert, enter a password, but the button never activates so I can save it.

  2. Answer
    Anton Dobrev
    Anton Dobrev avatar
    605 posts

    Posted 22 Feb Link to this post


    Thanks for reporting this.

    The "Set as active" button is automatically selected (and disabled) at the time when (cumulatively) you upload a certificate (either Development or Production) and this is the only uploaded certificate. Click "Save" at the bottom of the page when ready.

    Subsequently, when you upload a new certificate you should be able to set it as active and after that click Save to save the changes.

    Additionally, yes, we fixed a few bugs inside this area last year. There are a few cases now when the platform may be disabled (and you need to enable it again with the checkbox) after managing and toggling the certificates. This said, I would like to offer the apologies of the team for any inconvenience caused and if the experience is not as expected.

    Allow me to ask you a few details about the workflow you are following and when this occurs - can you please elaborate more on this with steps you are following and with the expected behavior? You can also illustrate this with screenshots. Let me know if you would like to make the thread private so you can safely share screenshots and similar.

    I look forward to your reply.

    Anton Dobrev
    Telerik by Progress

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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