iOS App Frozen After Cordova 5.0.0 Upgrade

4 posts, 0 answers
  1. Pablo
    Pablo avatar
    2 posts
    Member since:
    May 2015

    Posted 26 Jan Link to this post

    Hello,

    After upgrading to Cordova 5.0.0 (iOS 4.0.1) the iOS version of our app freezes after login and is completely unusable. Apparently, this is a known issue and fixed in Cordova iOS 4.1. We have a need to update the Cordova version resolves some InAppBrowser issues found in the version that is contained in Cordova 4.0.0.

     

    Are any of the following options available/possible?

    - Upgrade to Cordova 5.0.0 and upgrade cordova.ios.js to 4.1 manually.

    - Stay on Cordova 4.0.0 and only upgrade the InAppBrowser plugin manually (1.3.0 seems to fix our issues).

     

    If neither of these options are possible, what are your plans to fully support Cordova 5.2.0 (currently in Experimental state)?

     

  2. Garo
    Admin
    Garo avatar
    136 posts

    Posted 26 Jan Link to this post

    Hello Pablo,

    The safest and fastest way to resolve the issue that you are experiencing is to continue using Cordova 4.0.0 and:
    1. Disable the InAppBrowser core plugin from Properties > Plugins.
    2. Download version 1.3.0 of the InAppBrowser plugin from GitHub as a ZIP.
    3. Import the ZIP as a custom plugin to your app.
    4. Build your app and deploy it on a device to verify if the issue is resolved.

    Unfortunately, it is not possible to use Cordova 5.0.0 and upgrade the iOS part to a different version. Also, as we are unaware of the behavior that you are describing, is it possible for you to share the source of this known issue? This way we might be able to offer additional alternatives or workarounds.

    Furthermore, based on your app and the custom plugins used, you might not experience any issues if you target Cordova 5.2.0.

    I hope this helps. Please, let me know if I can be of any further assistance.

    Regards,
    Garo
    Telerik by Progress
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  3. Pablo
    Pablo avatar
    2 posts
    Member since:
    May 2015

    Posted 26 Jan Link to this post

    Hi Garo,

    Thank you for the quick response! I will give that a try. As far as submitting the source code, what is the best way to go about that? Should I create a support ticket?

     

    Also, you mentioned targeting Cordova 5.2.0 but that is currently in "Experimental" state which I'm guessing would impact your level of support. Do you have any timeline on when that version will be upgraded from  "Experimental" to fully supported as this would affect our decision?

     

    Thanks!

     

     

  4. Garo
    Admin
    Garo avatar
    136 posts

    Posted 27 Jan Link to this post

    Hi Pablo,

    The best way to share your app with us is by submitting a support ticket. Also, the level of support that we provide is not based on the Cordova version of your app. We are doing our best to resolve Cordova 5.2.0 issues as well. This will ensure a faster and more reliable transition from Experimental to Verified version. Unfortunately, I cannot give you a precise timeframe for when this transition will occur. 

    Furthermore, I have noticed that you have opened a separate support ticket and shared your app. I would suggest we continue our discussion there as this will keep the conversation in one place and avoid any miscommunication.

    Regards,
    Garo
    Telerik by Progress
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
Back to Top